Privacy Policy

Effective Date: 28th April 2025

Welcome to Your Soul Contract Reading (www.yoursoulcontractreading.com).
Your privacy is important to me, and I am committed to protecting your personal information in line with the General Data Protection Regulation (GDPR) and all relevant privacy laws.

Please read this Privacy Policy carefully to understand how your personal data is collected, used, and protected.

1. Who I Am

This website is owned and operated by Bill Buller at  Your Soul Contract Reading.
If you have any questions regarding your personal data, please contact me at:
Email: yoursoulcontractreading@gmail.com

2. What Information I Collect

When you interact with this website, I may collect the following types of personal information:

• Name

• Email address

• Telephone number (if provided)

• Any information you provide during a booking, enquiry, or consultation

• Payment information (processed securely via a third-party payment provider)

• Website usage data (via cookies and analytics tools)

3. How I Use Your Information

Your information is collected to:

• Respond to your enquiries and requests

• Provide Soul Contract Reading services to you

• Send appointment confirmations and important updates

• Manage billing and payments

• Improve website functionality and user experience

• Send marketing emails (only if you opt-in)

I will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

Under GDPR, the lawful bases for processing your data are:

• Consent: Where you have given clear consent.

• Contract: To fulfil the service you have requested.

• Legal Obligation: To meet legal requirements (e.g., tax records).

• Legitimate Interests: For the improvement of my services and business.

5. How Long I Keep Your Information

I only retain your personal information for as long as necessary to:

• Provide services to you

• Fulfil legal and accounting obligations Typically, personal data is retained for up to 7 years for tax and legal purposes, after which it is securely deleted.

6. Your Rights

You have the right to:

• Access the personal data I hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Object to processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact me at yoursoulcontractreading@gmail.com

7. How I Protect Your Information

I take appropriate technical and organizational measures to safeguard your data, including:

• SSL encryption on the website

• Secure storage of personal information

• Limiting access to authorized persons only

8. Cookies

This site uses cookies to:

• Enhance your browsing experience

• Monitor website usage and performance

You can manage your cookie preferences through your browser settings. For more detailed information, please refer to my [Cookie Policy] (linked below).

9. Third-Party Services

I may use trusted third-party services (such as booking systems or payment processors) who adhere to GDPR regulations. Your information will only be shared with these providers when necessary to complete your requested service.

10. Changes to This Privacy Policy

I may update this policy from time to time.
Any changes will be posted here, and where appropriate, notified to you by email.